TERMS OF DELIVERY:
IMPORTANT MESSAGE – WAR IN UKRAINE : We pride ourselves on the fastest service, however, due to moving our production there may be slight delays for understandable reasons.
After dispatch your order will arrive within 2-6 business days.
- Orders across Ukraine are sent by “Nova Poshta” (2-3 working days)
- DHL international shipping: $30 USD (4-7 business days)
- FREE EXPRESS shipping on orders over $350 USD
Please note: We don’t deliver our items to Russia and Belarus.
TRACK YOUR ORDER
Once your order has been shipped, you will receive an email containing your tracking information. This will be issued 24 hours after placing your order on weekdays (or the following business day if you placed your order on a weekend).
All the tracking details are in the email, but if you’d like the quick links to track your order, please see:
• International order tracking via DHL here
Duties and Taxes:
Customs duties and/or VAT might apply. Customs duties are at the discretion of the destination country and are the responsibility of the customer. SWIM BY DI is not responsible for any customs charges or local taxes due to international shipment. Please familiarize yourself with your countries regulations, as payment of these duties may be necessary to release your order.
Please note: If you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.
All models of swimsuits presented on our website, which are not available, can be made to order in any color and size (up to 3-4 working days). Unfortunately, custom-made models cannot be exchanged or returned.
We guarantee the quality of our products, to choose the exact size, you need to compare your parameters with our size grid.
The swimsuits cannot be returned or exchanged.
Online payment with a VISA / MasterCard bank card is available through electronic payment systems or PayPal.
You will receive a confirmation letter with all the delivery details and a receipt by e-mail.